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QUALITY MATTERS

When purchasing a storm shelter, there are several things you need to consider. Not all shelters are created equal so to speak. A few months ago, I wrote a blog titled “Buyer Beware”. That blog covered things such as hidden charges, trip charges, out of state companies moving in after a disaster and then moving out, just to mention a few of the topics.

This blog deals more with the quality of the shelter itself and the installation. Enid Storm Shelters purchases their shelters from a company in Oklahoma that has been in business since 1954. A company who is beginning their 4th generation as a family owned company. They have built and installed more than 75,000 storm shelters in Oklahoma, Kansas, Texas, Missouri, and Arkansas and a few other states. Enid Storm Shelters could not be backed by a better company and we are proud to be associated with them as they have earned our total confidence.

When you are investing money into a storm shelter you need to know that your investment is going to last, that your family is protected, and that your storm shelter is going to add value to your home. These are the things we talk about when we visit a family’s home to discuss installing a shelter. Free in- home consultations is one thing that sets us apart. We will gladly visit your home to help you decide what type and size of shelter best suits your family and property. Other companies expect you to figure this out for yourself and order your shelter over the phone.

I could write a small book on the specific features of our shelters. Not to mention, the manufacturing quality, quality of material, and quality of the manufacturing processes and installation processes of the shelters offered by Enid Storm Shelters. These are things better left explained in person during an in- home visit. Or, you can see for yourself by reviewing our website. You can also read the many positive reviews we have received on our Facebook page. We invite you to check us out at the Better Business Bureau where we have been accredited with an A+ Rating, largely due to not having any complaints filed. It is advisable to check with the Better Business Bureau on any company you are considering. It is also largely due to the company that builds our shelters. Now granted, our manufacturer is not perfect and neither are we. When a company has built and installed as many as 75,000 shelters, they are going to occasionally make a mistake. It is our experience that the mistakes are few and far between. But, when they do make one they are quick to correct and make up for that mistake. Customer satisfaction is the best and cheapest advertising in the world, and so customer satisfaction is our number one goal.

Be aware of price wars. Companies that offer huge discounts on shelters should give you pause. Why and how can they advertise their shelters so cheap? What are their warranties? And, do they have a reputation for honoring their warranties? Does the advertised price include sales tax, or mileage for shelter installs beyond their service area? What about trip charges if they show up and for some reason can’t perform the install? These are what I call “hidden charges”. Enid Storm Shelters does not give estimates. We give quotes so you know exactly what the cost is to the penny the day we install your shelter. Are you comparing apples for apple when it comes to shelter quality and size?

And last, but not least is the testing. It is very important that any shelter you are purchasing has been engineered and impact tested to withstand EF5 winds. . Part of this process is testing the door. You have a right to ask to see the engineering documents with the Engineers stamp.

Quality really does matter. And often, you get what you pay for. If you think you are getting a real bargain, it could be cause to wonder if the company is cutting corners somewhere.

Enid Storm Shelters is a locally owned and operated business specializing in personal service and customer satisfaction. We strive to be different by offering personal, no hassle and no pressure in-home consultation with no hidden service or trip fees. We hope to earn your trust.

Mike Bennett

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